Privacy Policy

Effective Date: April 03, 2025

At EMFIGO LTD ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our automation and reporting services (the "Services"), including our website, platform, and related applications. By using our Services, you consent to the practices described in this policy. If you have any questions, please contact us at contact@emfigo.com.

1. Information We Collect

We collect information to provide and improve our Services. The types of information we may collect include:

1.1 Personal Information

Information that identifies you, such as:

  • Name, email address, and phone number (when you create an account or contact us).
  • Billing information (e.g., credit card details) if you subscribe to paid Services.

1.2 User Data

Data you upload or input into the Services for automation or reporting purposes, such as:

  • Business process data, files, or documents.
  • Analytics or metrics generated from your use of the Services.

1.3 Usage Information

Information about how you interact with our Services, including:

  • IP address, browser type, and device information.
  • Pages visited, features used, and time spent on the platform.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve the Services.
  • To process transactions and manage your account.
  • To generate reports and analytics based on your User Data.
  • To communicate with you, including sending service updates or responding to inquiries.
  • To monitor and analyze usage trends to enhance user experience.
  • To comply with legal obligations or protect our rights and safety.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party vendors who assist us in operating the Services (e.g., payment processors, cloud hosting providers), under strict confidentiality agreements.

3.2 Legal Requirements

We may disclose your information if required by law, such as in response to a subpoena, court order, or government request.

3.3 Business Transfers

If EMFIGO LTD is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

5. Data Retention

We retain your personal information and User Data for as long as necessary to provide the Services or comply with legal obligations. If you terminate your account, we may delete your data within a reasonable period, unless retention is required by law.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your data, subject to legal exceptions.
  • Opt-Out: Opt out of marketing communications by following the unsubscribe instructions in our emails.

To exercise these rights, contact us at support@emfigo.com.

7. Third-Party Integrations

Our Services may integrate with third-party tools or platforms. If you use these integrations, your data may be shared with those third parties, and their privacy policies will apply to their handling of your information.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including UK and EU. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website or through the Services. Your continued use of the Services after such changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
EMFIGO LTD
contact@emfigo.com
Apollo House Hallam Way, Whitehills Business Park, Blackpool, England, FY4 5FS